F A Q

Frequently asked questions

General Questions

We recommend purchasing your tickets in advance as we have limited capacity.
There is no entrance fee to enter the park. Simply pay for only the kids or adults who are going to be participating in the attractions.
Yes. Every jumper needs to have a liability waiver signed. Waivers are located on our website and at our Park as well. Ages 18 and over are required to sign their own waiver. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you but does not need to be present when you visit the facility.
Only the parent/legal guardian can sign a waiver for a child under 18. The waiver can be done online or in-store. Waivers only need to be filled out once and it stays on file with us. If you are bringing someone else’s child please make sure that the parents fill out the waiver online on our website.
No, outside food or drinks are not allowed. FunHub offers snacks and drinks for purchase within the park.
Yes. We offer a 10% discount with a valid military ID on our regular open Jump/Play rates. (Not valid on specials, parties, or other discounts)
All attractions and activities are scheduled to be open when FunHub is open however there may be times when we are hosting a private event and some attractions may not be available to the public. Or there may be times we may have to close an attraction for maintenance.
While every child under 18 needs a parent or legal guardian to sign the waiver, children under 10 years old cannot be dropped off without an adult. Please ensure all children understand the rules and regulations of the park before dropping them off to jump.
While jumpers are required to pay general admission, non-jumpers are never charged admission.
We only allow FunHub branded grip socks. The cost is $2.99. Jump socks are reusable so be sure to keep yours for future visits!
Tickets are non-refundable. However, they will stay unused in your account for up to one year. You can contact us with a new date and time when you would like to visit again.

Birthday Questions

Yes, we have both on premises for use.
Guests are allowed to bring their own decorations. Decorations cannot be taped to the wall. We do not allow confetti decoration or silly strings. We ask that all balloons must have a weighted base. We do not allow Piñatas. Any violation of these rules is subject to a $200 cleaning fee.
We recommend you arrive 15 minutes prior to the start time.
We do not provide the cake, but we provide all paper goods (plates, forks, napkins and tablecloths)
We charge a mandatory 10% gratuity on entire bill. This amount goes directly to the staff that took care of your special event.
Yes! We supply all paper goods to include large plates, cake plates, napkins, and forks too! Additionally, our party hosts are prepared with cake cutters, and lighters.
All deposits are non-refundable. However, you can reschedule your event up to one year from the original booking date.

Group Event Questions

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